Shipping and return policy

Shipping policy

For all same-day orders, orders have to be made before 5 pm on the same day. All orders made after this shall be considered for delivery latest by the next day.
We do not guarantee any timed delivery, our regular delivery timings are between 9:00 am to 9:00 pm. Clients can request specific timings in the Special Instructions section of payment form, we will try our best to honour the client's request but cannot commit 100% efficiency in the timing of delivery.
Delivery timings if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, during rush hour days like Valentine's Day, Mothers Day, Rakhi, New year Eve etc, the order cancelation would not be possible in such circumstances

For Valentine Midnight delivery, delivery will be done between 10 PM to 01 AM

 

No Returns, No Refunds Policy

Due to the nature of our products, we do not accept returns for any cakes, pastries, or dessert items once they have been delivered or picked up.

Reasons include:

  • Cakes and desserts are perishable and sensitive to temperature and handling.
  • Each order is customized and prepared according to customer specifications.
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